Help Center

Safety Guidelines

Our unwavering commitment to the health, happiness, and well-being of every pet and person in the Bingo! community.

Safety First

Caregiver Onboarding

Bingo! is building its onboarding process for sitters. At launch, sitters will complete a profile and agree to our service standards.

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Details about screening requirements will be shared at launch.

Bingo! offers training resources that sitters will be encouraged to use.

Stay connected while you're away with photo and video report cards.

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Receive digital report cards featuring photos, videos, bathroom break logs, and personalized notes at the end of every scheduled service.

At launch, you'll be able to reach our team through in-app support. We're building out our help resources as we grow.

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We offer immediate guidance, incident reporting tools, and direct escalation paths for veterinary assistance if a pet becomes ill or injured.

Sitters on Bingo! will be required to carry their own pet-care liability insurance. Full details will be shared at launch.

We recommend a free introduction to ensure a perfect match.

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Schedule a short meeting prior to confirming any new booking. This allows you, your pet, and the caregiver to interact securely.

Use this time to review feeding instructions, home access, walking routines, and any special behavioral needs your pet might have.

Our support team is always available to discuss any concerns or special accommodations required for your pet.